Last Updated: November 12, 2024
Welcome to Air Masters, Inc. ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site"). Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
a. Personal Information
We may collect the following types of personal information directly from you when you use our Site:
- Contact Information: Name, email address, phone number, and mailing address
- Service Details: Information related to your air conditioning needs or specific service requests
- Payment Information: Billing address and payment details, if required for services
b. Non-Personal Information
We may automatically collect information about your use of our Site, including:
- Log Information: IP address, browser type, internet service provider, referring/exit pages, date and time stamps
- Device Information: Device type, operating system, and other system configurations
- Usage Information: Pages visited, time spent on pages, and links clicked
2. How We Use Your Information
We may use your information for the following purposes:
- To provide, maintain, and improve our air conditioning services
- To respond to inquiries, requests, or customer service interactions
- To process and complete transactions
- To send administrative information, including confirmations and updates
- To personalize user experience and offer tailored content and service options
- To improve our website’s functionality and analyze usage trends
3. Sharing Your Information
We may share your information in the following situations:
- Service Providers: With third-party vendors who assist us in delivering our services (e.g., billing processors or customer support).
- Legal Requirements: When required by law, such as to comply with legal proceedings or respond to lawful government requests.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect and use personal information about you. This may include information about your online activities on our Site and other sites.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the Site may be inaccessible or not function properly.
5. Data Security
We implement reasonable security measures designed to protect your information from unauthorized access and disclosure. However, please remember that no transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal data.
- Correction: Request correction of your personal data.
- Deletion: Request deletion of your personal data.
- Objection: Object to our processing of your personal data.
- Withdrawal of Consent: Withdraw consent where we are relying on consent to process your personal data.
To exercise these rights, please contact us at [email protected].
8. Third-Party Links
Our Site may contain links to third-party websites. We do not control and are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of each site you visit.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this page periodically for any updates.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with [or obtained from] any third parties. Message frequency varies per user. Message and data rates may apply. Text HELP for help. Text STOP to unsubscribe. Carriers are not liable for delayed or undelivered messages.
10. Text/SMS
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with [or obtained from] any third parties. Message frequency varies per user. Message and data rates may apply. Text HELP for help. Text STOP to unsubscribe. Carriers are not liable for delayed or undelivered messages.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Air Masters, Inc.
Email: [email protected]Phone: 1-808-483-0061
Address: 1721 Republican Street, Honolulu, Hawaii 96819